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SETWorks

It's here: the next generation of SETWorks, built for you, your way! Current client? See what this means for you.
AI-first foundation

AI Everywhere The Work Happens

SETWorks AI runs through the whole platform, working alongside your team wherever the work already happens, so less of the day goes to paperwork and more of it goes to people.

Four people in bowling league shirts laughing together while holding their bowling balls at a lane
Comments
Hi @Jason Smith, i took everyone out to the bowling ally for a great day of socialization.
AI Review
✦AI Assisted Review
Group activity record · 4 items flagged
Revised Comment Suggestion
Hi @Jason Smith, I supported the group at the bowling alley today for a community outing tied to Larry's socialization goal. Larry greeted two peers without prompting.
!Spelling
'Ally' is a friendship — the bowling one is an alley.
!Goal linkage
Name the goal — Larry's ISP goal 3.2, initiate greetings with peers.
!Observable detail
Add prompting level — payers need Larry's participation, not the group's.
iPerson-first language
'Took everyone out' reads as custodial — try 'supported the group.'
✓Revision accepted
Group activity record · saved and logged
Hi @Jason Smith, I supported the group at the bowling alley today for a community outing tied to Larry's socialization goal (ISP 3.2). Larry greeted two peers without prompting and stayed with the group for the full 90 minutes.
Score97%

In SETWorks, AI is present across documentation, planning, quality, compliance, and reporting; everywhere your staff already spend the day. Nobody has to remember to go use it, switch tools, or learn a separate system.

And because it lives inside the platform, it works from your own information, your services, funders, programs, and history, instead of guessing from the outside.

Documentation that improves as it's written

Staff get feedback while they're writing in any language, so the note is right the first time and never has to come back. Issues are caught before anything reaches a supervisor and staff learn what good documentation looks like right away.

Answers from everything you've ever documented

Find one detail across years of notes, plans, and reports. Every answer traces back to the records it came from, so a person can check the work. Walk into family meetings, reviews, and audits with the full picture already assembled.

Compliance you can see coming

The standards you already hold people to, applied the same way every time. Documentation is checked against your services, your funders, and your requirements. Gaps are flagged for review long before an auditor would find them.

Time back for the people doing the work

60–90% quicker completion of routine tasks, hours saved every month on reporting and meeting preparation, less evening catch-up on documentation, less burnout, and more face-to-face time with the people you support

Purpose-built for IDD, secure by design

General-purpose AI tools weren’t designed to handle protected health information, and they don’t know what a waiver is, what your state requires, or why a goal has to connect to a service. SETWorks AI was built inside the platform, for this work specifically.

It understands the work

Built on the language and standards of disability services.

 

  • Built around the regulations, documentation standards, and service definitions this field runs on
  • Configured to your programs, your funding sources, and your state's requirements
  • Handles the differences between service lines instead of flattening them
  • Keeps pace as requirements change, because that's all we've ever worked on

It lives where your data lives

No copying records into an outside chatbot.

 

  • Intelligence is woven into the workflows staff are already in
  • Nothing extra to log into, remember, or train on separately
  • Permissions carry through down to the user, department, program, and role
  • Staff only ever see what they're supposed to see

Your information stays yours

Nothing leaves the environment it lives in.

 

  • All processing and storage stay within our U.S.-based, HIPAA-compliant environment, under a signed business associate agreement
  • Your data is not shared with any other organization
  • Your data is never used to train AI models — ours or anyone else's
  • Hosted on SOC 2 Type II certified AWS infrastructure, with a security program aligned to the NIST Cybersecurity Framework


Learn more about security →

A person is always in the loop

It does the work; your team makes the decisions.

 

  • SETWorks AI drafts, reviews, summarizes, and flags, people review and approve
  • Answers show their confidence and link back to source records
  • Nothing is decided about a person you support without a human deciding it
  • You set what gets checked, and to what standard

Ready to get the day back?

SETWorks AI improves documentation as it’s written, answers questions across years of records, catches compliance gaps early, and hands hours back to your team every month.

Talk to us about what that looks like for an organization like yours.

Schedule a Call

It's time for software that helps you do the work